Privacy Policy

1. Introduction

StreamWhisperWay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and online advertising platform.

By using our service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

• Name, email address, and phone number
• Company name and job title
• Business address and contact information
• Marketing preferences and business requirements
• Payment and billing information

2.2 Usage Data

We automatically collect certain information when you use our platform:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our platform
• Click-through rates and engagement metrics
• Search queries and lead generation criteria

2.3 Lead and Campaign Data

Through our services, we may collect and process:

• Lead information and prospect data
• Advertising campaign performance data
• Social media account information (with your permission)
• Customer interaction and conversion data

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide lead generation and advertising services
• Account Management: To create and manage your account
• Communication: To respond to inquiries and provide customer support
• Improvement: To analyze usage patterns and improve our platform
• Marketing: To send relevant updates and promotional materials (with consent)
• Compliance: To comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing and billing
• Cloud hosting and data storage
• Analytics and performance monitoring
• Customer support and communication
• Advertising platform integration

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

4.4 Lead Data

Lead information generated through our platform is provided exclusively to you and is not shared with other customers or third parties, except as necessary to deliver our services.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication protocols
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Account Information: Retained for the duration of your subscription plus 3 years
• Lead Data: Retained for 2 years or as specified in your service agreement
• Usage Data: Retained for 1 year for analytics purposes
• Marketing Communications: Until you unsubscribe or opt-out

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing activities

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand how you use our platform
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by regulatory bodies
• Certification schemes and codes of conduct

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

We do not sell personal information to third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries within 30 days of receipt.